Terms of Service

Effective Date: September 24, 2025

Last Updated: October 6, 2025 (Phase 1A Intelligence System)

TL;DR: Use our API responsibly, pay your bills on time, don't try to break our service. Free tier automatically contributes blocked prompts for network intelligence (24h anonymization). Pro tier can opt-out. No security is perfect - we're a startup doing our best.

1. Acceptance of Terms

By using SafePrompt's API service ("Service"), you agree to these terms. If you're using the Service for an organization, you're agreeing on their behalf.

2. What We Provide

SafePrompt provides prompt injection detection via API. We offer:

  • Real-time prompt validation
  • Network intelligence protection (threat intelligence across all customers)
  • API access with your unique key
  • Dashboard for usage tracking
  • Documentation and basic support

2a. Threat Intelligence Collection (Phase 1A)

Free Tier Requirements:

By using the Free tier, you agree that:

  • Automatic Collection: Blocked prompts are automatically collected for network intelligence
  • 24-Hour Retention: Full prompt text + client IP stored for 24 hours
  • Automatic Anonymization: After 24 hours, prompt text & IP are automatically deleted
  • Permanent Hashes: Only cryptographic hashes remain (no personally identifiable information)
  • No Opt-Out: Intelligence collection is required for Free tier service
  • Network Benefit: You benefit from attacks detected across all customers

Pro Tier Opt-Out:

Pro tier subscribers may:

  • Opt-Out: Disable threat intelligence collection via dashboard settings
  • Same Accuracy: Validation accuracy is identical regardless of opt-out status
  • Network Protection: Still benefit from network intelligence even when opted out

Legal Basis: Legitimate interest (network security) for Free tier, Consent for Pro tier. See our Privacy Policy for complete details.

3. Your Responsibilities

You agree to:

  • Keep your API keys secure
  • Use the Service legally and ethically
  • Not attempt to reverse-engineer or resell our Service
  • Not overload our systems or exceed rate limits
  • Pay your subscription fees on time

4. Service Limitations

Important: Please understand:

  • No security solution is 100% perfect
  • We significantly reduce, not eliminate, injection risks
  • You remain responsible for your application's overall security
  • We may have occasional downtime for maintenance
  • As a startup, we're continuously improving the service

5. Pricing & Payment

  • Free tier: 10,000 validations/month
  • Paid plans: Billed monthly via Stripe
  • Refunds: Generally no refunds for partial months
  • Price changes: We'll give 30 days notice

6. Privacy & Data

We process prompts to detect threats but don't permanently store them. Your data is handled according to our Privacy Policy. We don't sell your data or use it to train models without permission.

7. Intellectual Property

We own the Service and its technology. You own your content. Any feedback you provide becomes ours to use freely. Don't use our name or logo without permission.

8. Warranty Disclaimer

The Service is provided "as is" without warranties of any kind. We don't guarantee it will be error-free, uninterrupted, or meet all your needs. Use at your own risk.

9. Limitation of Liability

Our liability is limited to the amount you paid us in the past 12 months or $100, whichever is greater. We're not liable for indirect, consequential, or punitive damages.

This means if a prompt injection gets through despite using our service, we're not liable for any resulting damages beyond the limit above.

10. Indemnification

You'll defend and indemnify us from claims arising from your use of the Service, violation of these terms, or violation of any laws or third-party rights.

11. Dispute Resolution

Let's talk first: Before any legal action, contact us through our contact form to try resolving issues informally.

If that doesn't work, disputes will be resolved through binding arbitration in Orange County, California. No class actions allowed - disputes must be brought individually.

12. Legal Fee Protection

Frivolous Claims: If you bring a claim against us that a court or arbitrator determines to be frivolous, filed in bad faith, or brought for an improper purpose (such as to harass), you agree to reimburse us for our reasonable attorney's fees and costs.

Prevailing Party: In any legal dispute, the prevailing party may be entitled to recover reasonable attorney's fees and costs.

Good Faith Required: Before filing any legal action, you must attempt resolution through our contact form and allow 30 days for response. This helps avoid unnecessary legal costs for both parties.

13. Account Termination

Either party can terminate at any time. We may suspend or terminate accounts that violate these terms or pose security risks. You're responsible for charges incurred before termination.

14. Changes to Terms

We may update these terms as we grow. We'll notify you of significant changes. Continued use after changes means you accept them.

15. General Provisions

  • Governing law: California, USA
  • Entire agreement: These terms + Privacy Policy
  • Severability: Invalid provisions don't affect the rest
  • No waiver: Not enforcing a right doesn't waive it

16. Beta Service Notice

SafePrompt is currently in beta. This means:

  • Features may change or be discontinued
  • There may be bugs or issues
  • We especially appreciate feedback and patience
  • Early bird pricing will increase after beta

17. Contact Information

For all inquiries, please use our contact form.

Company:
Reboot Media, Inc.
17595 Harvard Ave C-738
Irvine, CA 92614
United States

Final Note: We're a small team building something we believe developers need. These terms protect both of us while we grow. If you have specific concerns about any terms, reach out through our contact formand we'll do our best to address them.

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